Due to the COVID-19 pandemic, U.S. Embassy Madrid remains unable to resume routine visa operations and continues to have a reduced capacity to process nonimmigrant visas. We are currently offering as many appointments as local conditions, resources, and safety considerations allow for applicants who qualify for an exception to the COVID-19 Presidential Proclamations. While U.S. Embassy Madrid aims to process visa cases as soon as practicable, there are increased wait times and substantial backlogs, and we will be unable to accommodate most requests for expedited appointments. We encourage all applicants to be mindful of the constraints and also to apply early. Appointments will be available on a first-come, first-serve basis as capacity allows.
The health and safety of both our visa applicants and workforce remain our highest priority, and we are enforcing strict social distancing measures and require masks covering mouth and nose while in our facility.
The MRV fee is valid and may be used to schedule an interview appointment in the country where it was purchased within one year of the date of payment. Please note travel for the primary purpose of tourism remains suspended. See here for more information and links to information regarding new, updated exceptions to the proclamations.
The U.S. Mission to Spain and Andorra understands that many visa applicants have paid the visa application processing fee and are still waiting to schedule a visa appointment. We will work diligently to restore routine visa operations as quickly and safely as possible. In the meantime, rest assured that the U.S. Embassy Madrid will extend the validity of your payment (known as the MRV fee) until September 30, 2022, to allow all applicants who cannot schedule a visa appointment because of the suspension of routine consular operations an opportunity to schedule and/or attend a visa appointment with the already paid fee. Please continue to monitor this site for information on when we will return to routine visa operations.
Beginning February 5, 2021, passport and document courier services will no longer be available through the contracted visa information service for visa applicants in Madrid. If you previously paid for home or office delivery service, please contact the visa information service (https://ais.usvisa-info.com/). Starting on February 5, passports and/or documents will be returned solely via MRW with payment (cash or debit card) on delivery. An address and mobile telephone number are required to complete the delivery. MRW envelopes will be available at the Embassy.
If you need to provide additional documents after your visa interview, please use this contact form to coordinate delivery: https://es.usembassy.gov/visas/visa-section-contact-form/
The purpose of your intended travel and other facts will determine what type of visa is required under U.S. immigration law. As a visa applicant, you will need to establish that you meet all requirements to receive the category of visa for which you are applying.
See our Directory of Visa Categories to determine which visa category might be appropriate for your purpose of travel to the United States.
Travel to the United States on a temporary basis, including tourism, temporary employment, study and exchange.
For foreign citizens who want to live permanently in the United States.
What is a Visa?
A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship.
Certain international travelers may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel. The Visa section of this website is all about U.S. visas for foreign citizens to travel to the United States.
(Note: U.S. citizens don’t need a U.S. visa for travel, but when planning travel abroad may need a visa issued by the embassy of the country they wish to visit.).
You may contact us in several ways.
Email: See our website at https://ais.usvisa-info.com/en-ES/niv/information/contact_us
- Callers in Spain: +22.214.171.12466
- Callers in the United States: +1.703.543.9306
Skype: Customer service center agents are able to assist you via Skype: skype-es
Via our contact form
On the day of your visa interview, do not bring any luggage, backpacks, or bags of any kind to the Embassy. You will not be allowed to enter with them and there is no place to store them.
Customer Service Statement
The Department of State manages the visa process strictly but fairly in order to best protect the United States. We are committed to the essential openness for which the United States has always been known. Travel to the United States is welcomed and encouraged.
We promise to you, the visa applicant, that:
- We will treat you with dignity and respect, even if we are unable to grant you a visa.
- We will treat you as an individual and your case as unique.
- We will remember that, to you, a visa interview may be a new or intimidating experience and that you may be nervous.
- We will use the limited time available for the interview to get as full a picture as possible of your travel plans and intentions.
- We will use our available resources to fairly assist all applicants to get appointments to allow travel in time for business, study, and other important obligations.
- We will post detailed and accurate information on visa requirements and application procedures on every Embassy and Consulate website.
- We will provide information on non-immigrant appointment waiting times at every Embassy and Consulate posted on http://travel.state.gov.
- We will explain the reason for any visa denial to you.
Furthermore, if you are a:
- Student, we will make every effort to ensure that you get an appointment and, if qualified, a visa in time to start classes.
- Medical and humanitarian emergency traveler, we will expedite processing for those dealing with life threatening emergencies.
- Business traveler, we will establish appropriate mechanisms to facilitate business travel and expedite cases of particular concern to American business.
At the same time, we expect you, the visa applicant, to:
- Plan your travel and visa application as far in advance as possible.
- Complete your application fully and accurately.
- Be forthcoming about your purpose and plans.
- Prepare for your interview by being able to clearly and concisely describe your intentions.
The day of the interview, do not bring any luggage, back packs, or bags of any kind to the interview. You will not be allowed to enter with them and there is no place to store them.
Visitors may not bring computers, cameras, video equipment and other electronic devices.
Only applicants with interview appointments can enter. Friends, family, lawyers, etc. will not be allowed in.