Social Security

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You may contact us in a variety of ways but the most efficient way is by using our online form.

Please also take note of our privacy policy.

The Federal Benefits Unit (FBU) provides services for six federal benefits programs outside the U.S. The largest program is the Social Security Administration. The FBU provides assistance to over 14,000 beneficiaries throughout Spain and 4 other countries.

The Federal Benefits Unit is unable to answer inquiries related to taxes, visas, U.S passports or other non-federal benefit issues. Please see the Embassy U.S. Citizen Services and Visas pages for assistance in contacting the correct department.

Frequently Asked Questions

Related Websites

For a list of websites please see the “Additional Resources” box on the right.

Notice

We are gradually resuming Federal Benefits services at the U.S. Embassy in Madrid. Due to public health measures to prevent the spread of COVID-19, operations may remain limited. We are not yet able to accept telephone calls. To contact us, send an email to fbu.madrid@ssa.gov with your telephone number, name and date of birth, the last four digits of your Social Security number, and the purpose of your inquiry. We typically will respond within five business days. Please do not send multiple emails, as this may cause further delays. In-person services are by appointment only. To make an appointment, send an email with your telephone number to fbu.madrid@ssa.gov. Please wear a mask if you have an in-person appointment at the Embassy.

Aviso

Estamos volviendo a ofrecer nuestros servicios de forma gradual en el Dpto. de Pensiones Federales de la Embajada de los EE.UU en Madrid. Debido a las medidas de salud pública para prevenir la propagación de la COVID-19, las operaciones pueden verse aún algo limitadas. Todavía no podemos aceptar llamadas telefónicas. Si nos envía un mensaje a fbu.madrid@ssa.gov con su número de teléfono, nombre y fecha de nacimiento, los últimos cuatro dígitos de su número de la Seguridad Social y el propósito de su llamada, trataremos de responder a su mensaje en un plazo de 5 días laborables. Le rogamos evite enviarnos múltiples correos dado que podrían causar retrasos adicionales. Las visitas a nuestra oficina en persona solo son posibles mediante cita previa. Para obtener una cita, envíenos un mensaje con su número de teléfono a fbu.madrid@ssa.gov. Le rogamos lleve una mascarilla cuando venga a la Embajada para su cita.

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This is the official website of the U.S. Embassy and Consulates in Spain. External links to other Internet sites should not be construed as an endorsement of the views or privacy policies contained therein.