An official website of the United States government

The Federal Benefits Unit
March 9, 2022

What benefit programs are covered and what countries are served by the Madrid Federal Benefits Unit?

The Madrid Federal Benefits Unit (FBU) is a Foreign Social Security Field Office. In addition, it provides certain services for the Department of Veterans Affairs, Office of Personnel Management, Medicare, Railroad Retirement Board and Department of Labor.

We provide services to residents of Spain, Andorra, Gibraltar, Equatorial Guinea and Western Sahara.

How do I contact the Madrid Federal Benefits Unit?

A.  The best way to contact the Madrid Federal Benefits Unit is by using our online form.  Please ensure your contact information is filled out. We aim to reply within 5 business days.

B.  For queries which require more narrative you can write to us at the following address:

U.S. Embassy
Federal Benefits Unit
Serrano 75
28006 Madrid

C. You may also email us at any time.  Our email address is fbu.madrid@ssa.gov.  We aim to reply within 5 business days

How do I mail original documents to the Federal Benefits Unit?

To ensure secure delivery and return, all original documents should be mailed to the Federal Benefits Unit via registered mail (“correo certificado”). You should retain the tracking numbers in the event a problem occurs.

Federal Benefits Madrid Privacy Policy

The information you provide is used solely by the Federal Benefits Unit of the U.S. Embassy Madrid.

In order to process certain types of requests, we may have to ask for your Social Security Number (SSN) or the last 4-digits thereof, your date of birth, or your banking information. You may decline to provide such information, but that could inhibit our ability to answer your questions or assist you with your request.

Any information provided on our web form is not retained and is used only in order to process your current request or answer your current questions.

The Madrid Federal Benefits Unit Office works in accordance with Social Security Administation (SSA) procedures as well as the Paperwork Reduction Act (44 U.S.C. 3501 et seq.) and the Privacy Act of 1974.  You can read our full privacy statement at http://www.socialsecurity.gov.