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Social Security
8 MINUTE READ
March 9, 2022

Social Security

The Federal Benefits Unit (FBU) is a Social Security foreign field office that provides services for six federal benefits programs outside the U.S. The largest program is the Social Security Administration. The FBU provides assistance to over 14,000 beneficiaries throughout Spain and 4 other countries.

You may contact us in a variety of ways but email is the most efficient one. To contact us, send an email to fbu.madrid@ssa.gov with your telephone number, name and date of birth, the last four digits of your Social Security number, and the purpose of your inquiry. We typically will respond within five business days. Please do not send multiple emails, as this may cause further delays.

The Federal Benefits Unit is unable to answer inquiries not related to our office such as visas, taxes, U.S. passports, or notarials.  Information on these services may be obtained via links and email addresses available in the Embassy’s website. The email address of the Citizen’s Services Office is askacs@state.gov, and the address for Visas is visasmadrid@state.gov. Please note that inquiries not related to the Social Security Administration will NOT be answered or redirected.

In-person services are by appointment only and in general terms, restricted to services that ‘require’ a personal interview. To make an appointment, send an email to fbu.madrid@ssa.gov with your telephone number, name and date of birth, the last four digits of your Social Security number, and the purpose of requesting the appointment.

Please also take note of our privacy policy.