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Social Security

Important Information

Foreign Enforcement Questionnaires

If you have not received your monthly Social Security payments since February, your benefits have probably been suspended. This is because we did not receive the annual questionnaire form that was mailed to you.

To reinstate your benefit payments, you will need to print and complete one of the forms listed below:

  • If you are a Social Security beneficiary, please complete Form SSA-7162
  • If you are the Representative Payee for a beneficiary, please complete Form SSA-7161

When completing the form, please ensure that you include your complete name, address, contact number, and SSN. Be sure to sign the form. Once signed, mail the completed form to:

Social Security Administration – FBU
U.S. Embassy
Federal Benefits Unit
Serrano 75
28006 Madrid

Once we receive the completed form, we will take action to reinstate benefits.

Any past due payments will be directly deposited into your bank account, usually within ten (10) to fifteen (15) business days.

Please do not email the questionnaire as it contains your Social Security number and we cannot guarantee email privacy.

Thank you.

Social Security

The Federal Benefits Unit (FBU) is a Social Security foreign office that provides services for six (6) federal benefits programs outside the U.S. The largest program is Social Security. The FBU helps over 14,000 beneficiaries throughout Spain and four (4) other countries.

The most efficient way to contact us is by email at fbu.madrid@ssa.gov. Include your telephone number, name, and date of birth, the last four (4) digits of your Social Security number, and the purpose of your inquiry. We typically will respond within five (5) business days. Please do not send multiple emails, as this may cause further delays.

The FBU is unable to answer inquiries not related to our office such as visas, taxes, U.S. passports, or notarials.  Information on these services may be obtained via links available on the Embassy’s website.

In-person services are by appointment only and in general terms, restricted to services that ‘require’ a personal interview. To make an appointment, send an email to fbu.madrid@ssa.gov with your telephone number, name, date of birth, and the last four (4) digits of your Social Security number. Please provide the purpose of requesting the appointment.

Please also take note of our privacy policy.

Social Security Online Services

You can now access many services online if you live outside of the United States. Learn more about what you can do with your personal my Social Security account on the Social Security’s Office of Earnings & International Operations (OEIO) home page.