Beginning February 5, 2021, passport and document courier services will no longer be available through the contracted visa information service for visa applicants in Madrid. If you previously paid for home or office delivery service, please contact the visa information service (https://ais.usvisa-info.com/). Starting on February 5, passports and/or documents will be returned solely via MRW with payment (cash or debit card) on delivery. An address and mobile telephone number are required to complete the delivery. MRW envelopes will be available at the Embassy.
If you need to provide additional documents after your visa interview, please use this contact form to coordinate delivery: https://es.usembassy.gov/visas/visa-section-contact-form/